TxSmartBuy Ordering System
TxSmartBuy System Overview for Vendors
The Comptroller's TxSmartBuy system offers searching and ordering functionality to state and local government purchasers to order goods and services online against many State of Texas contracts in a simpler, smarter and faster way. And, vendors with contract items in TxSmartbuy will get purchase orders right after an order is made—no more waiting on the mail!
The TxSmartBuy system contains catalogs for both TXMAS and term contractors. TXMAS dealers are not included in the system, and are allowed to accept orders placed outside of TxSmartBuy.
The Comptroller's office works with Texas NICUSA, LLC, the Texas.gov supplier, to enhance and maintain the system. Our office continually enhances the system based on feedback from purchasers and vendors to streamline the ordering process and support the efficient use of taxpayer funds.
Texas.gov systems are run on a cost-recovery basis. To recover the costs for TxSmartBuy, all purchases under the CPA’s statewide contracts, including all TXMAS contracts, incur a 1.5 percent administrative fee. This fee is invoiced to contractors on a monthly basis by Texas NICUSA, LLC.
Contractor Sales Reporting
Contractors must submit monthly sales reports to the CPA by using their MyCPA login to access the online reporting system in the CMBL/HUB area. Learn about the new Reporting System.
All term and TXMAS contractors must report offline sales (defined as orders not received from TxSmartBuy), or confirm that there were no offline sales for the reporting period. Reporting is due by the 10th calendar day each month for the previous month.
For any questions about the TxSmartBuy system, contractors should first consult the System Contractor Guide and the FAQs. If the answer to the question is not in these resources, the contractor should contact the TPASS division of the Comptroller's office in the following manner:
- Send an e-mail to firstname.lastname@example.org with the subject line “TXSMARTBUY QUESTION (followed by the contractor’s vendor ID)” and include relevant information
- The contractor may wish to directly contact the TPASS Contract Manager responsible for their contract via e-mail or telephone.
- For an immediate response, the contractor can call the TxSmartBuy helpdesk at 888-479-7602 (after hours this number will be routed to NICUSA, which will be able to provide technical expertise but will not have the business knowledge to respond to contractor questions).
- E-mail responses may take up to 48 hours.