Contents
- Chapter 1: Introduction
- The Texas Performance Review
- What is a performance review?
- Chapter 2: Planning the review
- Management's role
- The project leader's role
- The review team
- Defining a purpose and objectives
- Developing the plan
- Chapter 3: Research and Analysis
- Background research
- Background sources
- In-depth research
- Interviewing
- Focus groups
- Observation
- Interest-group meetings
- Surveys
- Sampling
- Conducting the analysis
- Focusing and issue identification
- Issue development
- Analytical tools
- Chapter 4: The Process Review
- Renaissance
- Conducting a process review
- Chapter 5: Reporting Recommendations
- Determining the audience
- Style and tone
- Format
- Internal and external review
- Timing the release
- Working with the media
- Report distribution
- Backup materials and work papers
- Conclusion: Is There Life After a Performance Review?
- Appendix 1: Sample Workplan for a TPR Review
- Appendix 2: Sample TPR Recommendation
- Bibliography
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