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Texas Performance Review
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A Manual For Conducting Performance Reviews



Contents


Chapter 1: Introduction
The Texas Performance Review
What is a performance review?

Chapter 2: Planning the review
Management's role
The project leader's role
The review team
Defining a purpose and objectives
Developing the plan

Chapter 3: Research and Analysis
Background research
Background sources
In-depth research
Interviewing
Focus groups
Observation
Interest-group meetings
Surveys
Sampling
Conducting the analysis
Focusing and issue identification
Issue development
Analytical tools

Chapter 4: The Process Review
Renaissance
Conducting a process review

Chapter 5: Reporting Recommendations
Determining the audience
Style and tone
Format
Internal and external review
Timing the release
Working with the media
Report distribution
Backup materials and work papers

Conclusion: Is There Life After a Performance Review?

Appendix 1: Sample Workplan for a TPR Review

Appendix 2: Sample TPR Recommendation

Bibliography


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