Cross-Government Issues

Introduction


Cross-governmental issues concern broad policy issues, such as fiscal management, procurement, customer service and technology, that affect all government operations. Because of their scope, these issues may be the most important treated in this report.

A number of TPR s recommendations in this category concern reengineering the process of remodeling organizations and processes in the most efficient way, eliminating duplication and unnecessary steps and taking advantage of new technologies to cut costs and improve customer service.

TPR recommends a completely reengineered state procurement process that would integrate, streamline and automate current state purchasing activities. Another proposal would pool and coordinate state computer software needs to ensure that state agencies rec eive the best prices.

TPR also recommends consolidation of state agency mail operations under the General Services Commission, to realize additional savings from volume discounts and privatization. Similar proposals would place state vehicle fleets under GSC as well, and create a centralized personnel office within the agency.

This section also describes ways to improve the efficiency and effectiveness of agency rulemaking processes, to ensure that the public has adequate input into the process and that rules are more timely and responsive to the needs of their users.

TPR also advocates a centralized audit process for all state government utility bills, to ensure that these expenditures ($212 million in fiscal 1992) are no higher than they should be.

Many of TPR s cross-government recommendations would improve government s efficiency and effectiveness, but in many cases, these impacts cannot be estimated. Those that can would increase general revenue by $30 million in fiscal 1994-95, and reduce state e mployment by 318 positions. Other dedicated state accounts and funds would gain nearly $40 million.

Over the next five years (1994-1998), these recommendations would save about $145 million in state general revenue. Texas dedicated accounts and funds would gain about $179 million. The state s work force would be reduced by about 1,180 positions.