Texas Comptroller of Public Accounts

Texas Comptroller of Public Accounts, Glenn Hegar

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Continuing Education Program Approval
Frequently Asked Questions

  1. How do I apply for approval of continuing education programs?
    Please complete the Continuing Education Program - Approval Form (PDF, 139KB) located on the Comptroller's website. Please follow the instructions for completing the form and submitting the appropriate supporting documentation. The Comptroller's Property Tax Assistance Division (PTAD) will forward the form approving or disapproving the program to the Texas Department of Licensing and Regulation (TDLR) for awarding continuing education (CE) credit hours.
  2. How do I find out if a program was approved and, if so, for how many CEs?
    PTAD will notify you by email of approval of your program and the amount of approved CE hours.
  3. Does every topic we submit for credit in a program count for CE?
    Only programs dealing with the following topics will be considered for approval of CE credit: 1) appraisal standards and methodology; 2) tax assessment and collection practices; 3) ethics-general; 4) ethics-chief appraiser; 5) laws and rules, including legislative updates; 6) Uniform Standards of Professional Appraisal Practice (USPAP); 7) customer service; and 8) state-required laws and rules update.
  4. What qualifies for customer service?
    Customer service programs are defined as "programs designed to enhance services to and improve relationships with the public." This typically does not include professional development programs, but might include programs on communication development.
  5. What is the difference between the laws and rules and state-required laws and rules update categories?
    The state-required laws and rules update is based on legislation passed every two years; is a specific requirement for TDLR certification renewal; and has specific CE approval requirements. The laws and rules category encompasses programs on all laws and rules applicable to property tax professionals and may be applied to the number of general CE's required for TDLR certification renewal.
  6. What is the difference between ethics – general and ethics – chief appraiser?
    The ethics - general category includes programs related to ethical behavior generally. The ethics – chief appraiser category is specific to programs that include the importance of maintaining the independence of an appraisal office from political pressure.
  7. Can I get CE credit for disaster recovery programs?
    Programs regarding the development of effective disaster recovery plans are allowed under the appraisal practices and methods category as they are reviewed as part of the Methods and Assistance Program. Programs regarding disaster recovery program implementation or best practices, however, would not qualify for CE credit.
  8. Can I get CE credit for management-related programs?
    Generally, operations management programs do not fall within one of the allowed categories for approval and are, therefore, not allowed for CE credit. An exception might be management of a specific appraisal, assessment or collection function that would qualify under either appraisal standards and methodology or tax assessment and collection practices.
  9. Can I get credit for a program offered by a vendor describing services available for purchase?
    Training offered by vendors on programs that are directly related to appraisal, assessment or collection practices may be eligible for credit. Programs designed or intended to market a product or service to property tax professionals are not allowed.
  10. Can I get CE credit for professional development programs?
    Professional development programs do not qualify for CE credit.
  11. What do you mean when you ask for appropriate documentation?
    They are a timed agenda and a description of each topic for which you are requesting CE credit.
  12. How long does it take to have CEs approved?
    PTAD requires your request and accompanying documentation be submitted no later than 30 calendar days prior to the date of the event. PTAD will notify TDLR at least 10 days prior to the program date for its determination. Typically, you will receive notice within two weeks of submission, depending on workload.
  13. How long is the program approval valid?
    CE program approval is good for one year from the approval date. CE programs are not automatically renewed.
  14. How do I renew a CE program that is expiring?
    Before expiration, complete the Continuing Education Program - Approval Form (PDF, 139KB), indicate the program is a renewal in the description, and attach a copy of the PTAD approved form from the expiring program that was executed indicating approval the previous year.
  15. Who do I contact to turn in CEs for individuals who attended an event?
    You must apply with TDLR to become a registered CE provider. Registered CE providers report CE credits of attendees to TDLR online through their website. Please see TDLR's website or email them with any additional questions regarding TDLR processes at ce@tdlr.texas.gov.
  16. Can I get CE credit approved for a program that has already occurred?
    The request form and program materials must be submitted to PTAD at least 30 calendar days prior to the date of the event.
  17. If I submit my request less than 30 days ahead of schedule, what happens?
    The program risks not receiving approval because of deadlines for notifying TDLR.
  18. Can I get CE credit for International Association of Assessing Officers (IAAO) and other professional organizations' educational courses?
    Pursuant to Tax Code Section 5.05, the Comptroller's office has approved all educational courses and CE programs developed and approved by The Appraisal Foundation (TAF), IAAO and the Appraisal Institute for CE credit for the number of CE hours assigned by the organizations. CE programs from other professional organizations are subject to the 30-day submission and program approval process.
  19. If I take a USPAP course or program from IAAO, TAF or the Appraisal Institute will it count for my certification or continuing education requirement?
    PTAD has approved all educational courses and CE programs developed and approve by TAF, IAAO and AI. TDLR must determine whether or not to accept it for one of their specific requirements.
  20. Do I send my certificate to PTAD?
    No. Certificates from programs and courses taken through IAAO, TAF or the Appraisal Institute are sent directly to TDLR at ce@tdlr.texas.gov.
  21. What is the difference between an educational course and a CE program?
    Educational courses are required for initial classification and/or certification in accordance with TDLR's classification system for property tax professional registrants and are greater than two days in duration for which continuing education credit may be obtained. CE Programs are short-term workshops, seminars, forums and other presentations that do not last more than two days and are taken for CE credit.
  22. Do I file a separate form for each program within an event such as a conference?
    One CE approval form may be submitted for the event; however, sessions in large events such as conferences will be awarded credit separately. This is necessary for events with concurrent programs scheduled throughout. For example, a conference may have three optional programs delivered concurrently, but a registrant will only receive CE credit for the program attended.
  23. How do I determine the total program length?
    Total program length should include the total of all programs, including the time for every concurrent program. This is not the number of days or length of the event or total eligible per registrant.
  24. Is an approved instructor required to teach a CE program?
    No. Approved instructors are required only for educational courses and not for programs. Anyone may teach a CE program. State-required laws and rules updates and USPAP CE programs also do not require an approved instructor.
  25. How are CE hours calculated?
    PTAD approves CE credit on an hour-for-hour basis for programs that submit timed agendas including breaks and lunches and are rounded down to the closest quarter hour of indicated class time. Programs with timed agendas that do not indicate breaks and/or lunches will be approved as 50 minutes of CE credit for every 60 minutes of actual class time and are rounded up to the closest quarter hour credit.
  26. If I take an educational course for CE credit do I have to take the exam to receive the credit?
    No. CE credit hours are applied to the course and review, but not the exam.
  27. If I take an educational course for CE credit and take the exam, do I get additional CE credit for taking the exam?
    No. CE credit hours are applied to the course and review, but not the exam.
  28. Can I take a portion of a course on property tax law to count as the state-required laws and rules update course required every two years to maintain certification?
    No. The state-required laws and rules update course is based on legislation passed every two years. Accordingly, the criteria to meet the legislative update requirement is determined by what bills are passed.
  29. Can I submit a certificate from a course or program I took that is not pre-approved by PTAD?
    PTAD does not approve CE based on a certificate for individuals. The provider of the course or program must submit it to PTAD for approval 30 days prior to delivery.

If you have additional questions, please contact us at PTPCE@cpa.texas.gov or by phone at (800) 252-9121 and ask to speak to Shannon Murphy.

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