Holiday Hours
Quick Start for:

Web Inquiry

General Information

As shown on the web inquiry screen example on the next page, the main menu on the left side of the web inquiry screen has two sections indicated as the "Public Information" and "Secure Information." The "Public Information" section can be used by everyone without an assigned web inquiry number. This section has links to search the following:

  • drilling permit numbers,
  • lease names and numbers,
  • approved legislative exemptions,
  • taxpayer names, numbers and addresses, and
  • other useful links.

A taxpayer can register to view information on their own tax account on the Comptroller's web inquiry system under the "Secure Information" section of the web inquiry screen. Once registered, a password will be recorded and a web inquiry (WI) number is assigned to the taxpayer. The taxpayer will then have access the following information on their tax account:

  • report detailed data,
  • report totals,
  • report errors,
  • data changes (report data systematically changed),
  • outstanding liability and credit balances,
  • payments received, money transferred and credit interest earned, and
  • refunds issued.

To begin the process to view information on the Comptroller's web inquiry system, a taxpayer:

  1. must register on the web by clicking on the "Register" web link provided,
  2. enter a password in the "Password" window and
  3. keep the assigned web inquiry number displayed.

A letter to the taxpayer will be submitted identifying the web inquiry number. A taxpayer can always call their assigned examiner to obtain their web inquiry number if a letter was not received or if this number is lost at (800) 531-5441, ext. 3-4455.

Limited Power of Attorney

A taxpayer can also allow access on their account to a consultant, service provider or third party for specific report periods by submitting a Limited Power of Attorney form (#10-341). The Limited Power of Attorney is effective for one year from the signature date for the specified report periods and tax type.

A letter will be issued to the taxpayer informing the taxpayer the name of the consultant, service provider or third party who has an active Limited Power of Attorney form on file and the expiration date will be provided. A letter will also be issued to the consultant, service provider or third party indicating their assigned taxpayer number and web inquiry number. When the Limited Power of Attorney form has expired, a newly signed Limited Power of Attorney form will need to be submitted to the Crude Oil and Natural Gas Tax Section.

Once the information on the Limited Power of Attorney form is entered on the Comptroller's computer system, the consultant, service provider or third party should do the following:

  1. must register on the web by clicking on the "Register" web link provided,
  2. enter a password in the "Password" window, and
  3. keep the assigned web inquiry number displayed.

After this process is completed, the consultant, service provider or third party will have immediate access to the web to view the taxpayer's account information.

To view information without a Web inquiry (WI) number:

  1. Go to this Web address: http://www.window.state.tx.us.
  2. Click on the "Texas Taxes" link.
  3. Click on the "Natural Gas" link located at the middle of the screen.
  4. Click on the "Crude Oil and Natural Gas Inquiry System" link located on the left hand side of the screen under the "Resources" heading.
  5. Click on any links on the left side in the green box under the "Public Information" heading.
  6. The Crude Oil and Natural Gas web inquiry screen will be displayed.

Example of the web inquiry screen is indicated below.

Example

Steps to view the Comptroller's Web site for crude oil and natural gas tax accounts with a web inquiry (WI) number.

STEP 1:

  • Go to this Web address: http://www.window.state.tx.us.
  • Click on the "Texas Taxes" link located on top of the screen.
  • Click on the "Natural Gas" link located at the middle of the screen on the right hand side.
  • Click on the "Crude Oil and Natural Gas Inquiry System" link located on the left hand side of the screen under the "Resources" heading.

The screen indicated below will be shown. To register, click on the "Register" link.

Login

STEP 2:

The screen indicated below will be shown. Enter the "Taxpayer/Representative Number" and the Web Inquiry (WI) number in the "Password" window and click on the "Register" button.

Register

STEP 3:

If the taxpayer has Limited Power of Attorney forms on file or if a consultant or service provider has a list of taxpayers they represent, the screen indicated below will show the list of Limited Power of Attorney forms on file.

Welcome

STEP 4:

To view the report lease detail, click on the "Reports Detail" link on the left side in the green box. The next screen will show the "Report Detail Menu." Enter the required information in this screen; then click on the "Report Detail" button located at the bottom of the screen.

Report Details Menu

STEP 5:

The next screen will show all the report data for the specific lease entered for a specific report period. The screen indicated below shows the lease was reported with raw gas and lease use commodities.

Natural Gas Report Details

STEP 6:

To view all report errors for a specific report period, click on the "Report Errors" link on the left hand side in the green box. Enter all the information in the screen; then click on the "Search" button located at the middle of the screen.

Error Reports

STEP 7:

The next screen will indicate all the report errors for a specific report period. Each lease transaction may have one or more errors. The report errors are listed and grouped by the assigned locator number for each lease transaction. The white and yellow colors separate each lease transaction.

All Error Reports

STEP 8:

To view data changes (report data systematically changed) for a specific report period and specific lease transaction, click on the "Data Changes" link on the left side in the green box. The screen indicated below will be shown. Enter all the information in the screen; then click on the "Search" button located at the middle of the screen.

Data Changes

STEP 9:

The next screen will indicate all the data changes for a specific report period for a specific lease. Each lease transaction may have one or more reasons for a data change. The data change reasons are listed and grouped by the assigned locator number for each lease transaction. The white and yellow colors separate each lease transaction.

All Data Changes

STEP 10:

To view account outstanding credit and liability balances and error status for a specific report period or a range of report periods, click on the "Account Detail" link on the left side in the green box. The inquiry screen indicated below will be shown. Enter all the information in the screen; then click on the "Search" button located at the middle of the screen.

Accoiunt Detail Request

STEP 11:

The screen indicated below will be shown and will indicate the outstanding liability and credit balances and error status listed by report period.

Each report period has a link under the "View Details" heading to view information for "Balance," "Payments," "Totals" and "Notices" for the specific report period.

Account Detail Request

STEP 12:

To view the breakdown of an outstanding balance for a specific period, click on the "Balance" link. The next screen, as shown below, will indicate amounts under the columns for "Calculated Tax" based on Comptroller's calculations, "Penalty," "Interest," "Net Payments" and "Balance."

Account Balance

STEP 13:

To view the payment records for a specific report period, click on the "Payment" link. The next screen will be shown and will chronologically list all the payments received, money transferred, credit interest earned and refunds issued.

Payment Records

STEP 14:

To view all the report totals for each report filed on a specific period, click on the "Totals" link.

The next screen will be shown and will chronologically list every report total filed for the specific report period. If a report total has a calculation error, the reason for the error will be listed. Scroll to the bottom of the screen, to view the grand total or "Accumulated Total" of all reports filed for the specific report period.

Report Totals

STEP 15:

To view the type of notices issued for a specific report period, click on the "Notices" link. The next screen, as shown below, will chronologically list all the notices issued for the specific report period.

Notices

STEP 16:

To view the refunds issued for a specific report period, or a specific date, or a range of dates, or warrant number, or warrant amount, click on the "Refund Issued" link located on the left hand side in the green box. The next screen, as shown below, will be displayed. Enter the information on the windows provided and click on the "Search" button located at the bottom of the screen.

Refunds Issued

STEP 17:

The next screen, as shown below, will indicate a list of refunds issued and credit interest earned based on the criteria entered. The screen indicated below shows several refunds issued for several report periods for the single issue date of 01/15/2008.

List of Refunds

Required Plug-ins