You may already have a user account if you have used WebFile.
Accessing More than one Account:
You can register once for the Secure Portal and establish access for as many taxpayer IDs as needed. It is not necessary to create a User ID for each company account.
Access for More than one User ID:
More than one company representative can establish access to the same taxpayer account with a login account.
Questionnaires for Franchise Tax Accountability
What is the Franchise Tax Accountability Questionnaire?
The Comptroller sets up a franchise tax account for your business based on information provided from the Texas Secretary of State and other sources. The Franchise Tax Accountability Questionnaire allows you to update your entity's information with us online. This includes providing a mailing address (the Secretary of State has a registered agent address only), as well as establishing the tax responsibility beginning date and determining the first report due date for non-Texas entities.
Who must file the questionnaire?
Texas corporations, limited liability companies, limited partnerships, and professional associations newly registered with the Texas Secretary of State; non-Texas corporations and limited liability companies newly registered with the Texas Secretary of State; and any other entity who has received a letter via mail from the Comptroller's office must complete the questionnaire online. The letter you receive from the Comptroller's office will contain the information you need to get started.
All other entities, whether Texas or non-Texas, must complete and submit a paper questionnaire.
Complete Your Questionnaire Using our Online Secure Login Portal
Before You Begin:
You will need to have the Texas taxpayer ID number(s) and WebFile number(s) printed on the letter(s) you received via mail from the Comptroller's office.
To set up your user account with access to multiple taxpayers, have all of their Texas taxpayer IDs and related tax and business account details available.
By filing the questionnaire electronically, no signature is required. Electronic submission is considered a signed document. Please do not mail the confirmation copy; this is for your records only.
IMPORTANT: During the registration process, please do NOT use your browser's back button or you may lose data you have entered.
Step 1: Select “First-time User? Sign up”
Select “First-time User? Sign up” to create your own unique account.
Step 2: Create a profile
This will include a unique user ID, email address, your name, telephone number, password and a security question and answer you can remember in the future.
Step 3: From the Menu
- Select Franchise Questionnaire from the menu;
- Enter the 11-digit taxpayer number; and
- Enter the WebFile number for the account.
This completes your registration process and you may begin the questionnaire.
Each page of the online login account registration process contains a HELP link in the top right corner. Please click the link to get assistance with the webpage you are viewing.