Taxpayer Services and Collections Field Offices
Tax Assistance and Customer Service Response Times
We are committed to responding to calls and emails as quickly as possible. See our call tips and peak schedule for details on factors that may impact response times.
About Taxpayer Services and Collections Field Offices
Taxpayer Services and Collections field offices collect delinquent taxes and provide taxpayer service to promote compliance with the tax laws administered by the Texas Comptroller of Public Accounts.
Our Taxpayer Services and Collections field offices are available to help you do the following:
- File a return or make a payment.
- Apply for a tax permit.
- Obtain tax or account assistance.
Office Hours
Please see the list below for specific days and hours of operation. Offices are closed on national holidays and may be closed or partially-staffed on state holidays.
For locations and hours of operation of our Audit Field Offices, please see our Audit Field Offices web page.
Abilene
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209 S. Danville Drive, Suite C-202
Abilene, Texas 79605-1464
325-695-4323
Monday - Friday, 8 a.m. to 5 p.m.
Amarillo
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Park West Office Centre
Building A
7120 W. Interstate 40, Suite 220
Amarillo, Texas 79106-2519
806-358-0148
Monday - Friday, 8 a.m. to 5 p.m.
Austin
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Central Services Building
1711 San Jacinto Blvd., Suite 180
Austin, Texas 78701-1416
512-463-4865
Monday - Friday, 8 a.m. to 5 p.m.
Beaumont
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6440 Concord Road
Beaumont, Texas 77708-4315
409-899-4650
Monday - Friday, 8 a.m. to 5 p.m.
Brownsville
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1900 N. Expressway, Suite C-1
Brownsville, Texas 78521-1563
956-542-8426
Monday - Friday, 8 a.m. to 5 p.m.
Bryan
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1713 Broadmoor Drive, Suite 300
Bryan, Texas 77802-5220
979-776-5200
This field office is open for extended hours, 8 a.m. to 6 p.m., on Mondays. The office is closed to the public for taxpayer assistance, Tuesdays through Fridays. For taxpayer assistance any day of the week, our office offers many services via the Web and telephone. If you need to visit a field office near Bryan, Tuesday through Friday, the following field offices are nearby and able to assist you, from 8 a.m. to 5 p.m.:- Waco Field Office
- Tyler Field Office
- Houston Northwest Field Office
- Houston Southwest Field Office
- Austin Field Office
Corpus Christi
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400 Mann St., Suite 600
Corpus Christi, Texas 78401-2047
361-882-1234
Monday - Friday, 8 a.m. to 5 p.m.
Dallas
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Dallas Northeast
9221 LBJ Freeway, Suite 100
Dallas, Texas 75243-3429
972-792-5800
Monday - Friday, 8 a.m. to 5 p.m.
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Dallas Southwest
7222 S. Westmoreland Road, Suite 100
Dallas, Texas 75237-2983
972-709-4357
Monday - Friday, 8 a.m. to 5 p.m.
Denton
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400 S. Carroll Blvd., Suite 1000
Denton, Texas 76201-5929
940-891-4790
This field office is open for extended hours, 8 a.m. to 6 p.m., on Mondays. The office is closed to the public for taxpayer assistance, Tuesdays through Fridays. For taxpayer assistance any day of the week, our office offers many services via the Web and telephone. If you need to visit a field office near Denton, Tuesday through Friday, the following field offices are nearby and able to assist you, from 8 a.m. to 5 p.m.:- Dallas Northeast Field Office
- Dallas Southwest Field Office
- Fort Worth Field Office
El Paso
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401 E. Franklin Ave., Suite 160
El Paso, Texas 79901-1209
915-533-0506
Monday - Friday, 8 a.m. to 5 p.m.
Fort Worth
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4040 Fossil Creek Blvd., Suite 100
Fort Worth, Texas 76137-2747
817-847-6201
Monday - Friday, 8 a.m. to 5 p.m.
Houston
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Houston Northwest
1919 North Loop West, Suite 510
Houston, Texas 77008-1354
713-426-8200
Monday - Friday, 8 a.m. to 5 p.m.
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Houston Southwest
7011 Harwin Drive, Suite 186
Houston, Texas 77036-2151
713-783-1665
Monday - Friday, 8 a.m. to 5 p.m.
Laredo
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1202 E. Del Mar Blvd., Suite 1
Laredo, Texas 78041-2400
956-722-2859
Monday - Friday, 8 a.m. to 5 p.m.
Longview
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414 East Loop 281, Suite 9
Longview, Texas 75605-7931
903-534-0333
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Mailing Address:
3800 Paluxy Drive, Suite 300
Tyler, Texas 75703-1661
This office is open for taxpayer service on Mondays only from 8 a.m. to 5 p.m. The office is closed Tuesdays through Fridays. For taxpayer assistance any day of the week, our office offers many services via the Web and telephone. If you need to visit a field office near Longview, Tuesday through Friday, please visit or contact the Tyler office, from 8 a.m. to 5 p.m.
Lubbock
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6202 Iola Ave., Suite 900-B
Lubbock, Texas 79424-2733
806-783-0316
Monday - Friday, 8 a.m. to 5 p.m.
Lufkin
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306 Harmony Hill Drive, Suite A
Lufkin, Texas 75901-5759
936-634-2621
This field office is open for extended hours, 8 a.m. to 6 p.m., on Mondays. The office is closed to the public for taxpayer assistance, Tuesdays through Fridays. For taxpayer assistance any day of the week, our office offers many services via the Web and telephone. If you need to visit a field office near Lufkin, Tuesday through Friday, the following field offices are nearby and able to assist you, from 8 a.m. to 5 p.m.:- Houston Northwest Field Office
- Tyler Field Office
- Beaumont Field Office
- Waco Field Office
McAllen
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3231 N. McColl Road
McAllen, Texas 78501-5538
956-687-9227
Monday - Friday, 8 a.m. to 5 p.m.
Starting a New Business? We can help!
- Texas Sales Tax and Your New Business: a great information package for new businesses in Texas.
- Apply for a Sales Tax Permit
- Find helpful tax information: including applications, forms, publications, rules, statutes, and much more....
- Visit one of our field offices or call us toll free!
If you need to contact the agency via TDD equipment, please visit Relay Texas for assistance.
Taxpayer Services and Collections Field Office Map
View Field Office Location Map in a full screen map
Odessa
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4682 E. University Blvd., Suite 200
Odessa, Texas 79762-8104
432-550-3027
Monday - Friday, 8 a.m. to 5 p.m.
San Angelo
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3127 Executive Drive
San Angelo, Texas 76904-6801
325-942-8364
This field office is open for extended hours, 8 a.m. to 6 p.m., on Mondays. The office is closed to the public for taxpayer assistance Tuesdays through Fridays. For taxpayer assistance any day of the week, our office offers many services via the Web and telephone. If you need to visit a field office near San Angelo, Tuesday through Friday, the following field offices are nearby and able to assist you, from 8 a.m. to 5 p.m.:- Odessa Field Office
- Abilene Field Office
San Antonio
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Field Office - San Antonio Northeast
3300 Nacogdoches Road, Suite 105
San Antonio, Texas 78217-3373
210-646-0399
This field office is open for extended hours, 8 a.m. to 6 p.m., on Mondays. The office is closed to the public for taxpayer assistance Tuesdays through Fridays. For taxpayer assistance any day of the week, our office offers many services via the Web and telephone. If you need to visit a field office near San Antonio, Tuesday through Friday, the following field offices are nearby and able to assist you, from 8 a.m. to 5 p.m.:- San Antonio Northwest
- San Antonio Southwest
- Austin Field Office
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San Antonio Northwest
9514 Console Drive, Suite 102
San Antonio, Texas 78229-2042
210-616-0067
Monday - Friday, 8 a.m. to 5 p.m.
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San Antonio Southwest
1121 Southwest Military Drive, Suite 103
San Antonio, Texas 78221-1672
210-924-6434
Monday - Friday, 8 a.m. to 5 p.m.
Sherman
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One Grand Centre Building
1800 Teague Drive, Suite 110
Sherman, Texas 75090-2672
903-893-0692
This field office is open for extended hours, 8 a.m. to 6 p.m., on Mondays. The office is closed to the public for taxpayer assistance Tuesdays through Fridays. For taxpayer assistance any day of the week, our office offers many services via the Web and telephone. If you need to visit a field office near Sherman, Tuesday through Friday, the following field offices are nearby and able to assist, you from 8 a.m. to 5 p.m.:- Dallas Northeast Field Office
- Dallas Southwest Field Office
- Fort Worth Field Office
Tyler
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3800 Paluxy Drive, Suite 300
Tyler, Texas 75703-1661
903-534-0333
Monday - Friday, 8 a.m. to 5 p.m.
Victoria
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2208 Leary Lane, Suite 200
Victoria, Texas 77901-2838
361-575-2874
Mailing Address:
P.O. Box 3546
Victoria, Texas 77903
This field office is open for extended hours, 8 a.m. to 6 p.m., on Mondays. The office is closed to the public for taxpayer assistance Tuesdays through Fridays. For taxpayer assistance any day of the week, our office offers many services via the Web and telephone. If you need to visit a field office near Victoria, Tuesday through Friday, the following field offices are nearby and able to assist you, from 8 a.m. to 5 p.m.:- Corpus Christi Field Office
- Houston Northwest Field Office
- Houston Southwest Field Office
- San Antonio Northwest
- San Antonio Southwest
- Austin Field Office
Waco
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801 Austin Ave., Suite 810
Waco, Texas 76701-1937
254-752-3147
Monday - Friday, 8 a.m. to 5 p.m.
Wichita Falls
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925 Lamar St., Suite 1900
Wichita Falls, Texas 76301-3414
940-761-4141
This field office is open for extended hours, 8 a.m. to 6 p.m., on Mondays. The office is closed to the public for taxpayer assistance Tuesdays through Fridays. For taxpayer assistance any day of the week, our office offers many services via the Web and telephone. If you need to visit a field office near Wichita Falls, Tuesday through Friday, the following field offices are nearby and able to assist you, from 8 a.m. to 5 p.m.:- Dallas Northeast Field Office
- Dallas Southwest Field Office
- Abilene Field Office
- Fort Worth Field Office

