Texas Comptroller of Public Accounts

Texas Comptroller of Public Accounts, Glenn Hegar

skip navigation

Taxpayer Services and Collections Field Offices

Tax Assistance and Customer Service Response Times

We are committed to responding to calls and emails as quickly as possible. See our call tips and peak schedule for details on factors that may impact response times.

About Taxpayer Services and Collections Field Offices

Taxpayer Services and Collections field offices collect delinquent taxes and provide taxpayer service to promote compliance with the tax laws administered by the Texas Comptroller of Public Accounts.

Our Taxpayer Services and Collections field offices are available to help you do the following:

Starting a New Business? We can help!

Office Hours

Please see the list below for specific days and hours of operation. Offices are closed on national holidays and may be closed or partially-staffed on state holidays. For taxpayer assistance any day of the week, we offer many services via the Web and telephone.

For locations and hours of operation of our Audit Field Offices, please see our Audit Field Offices web page.

Abilene

209 S. Danville Drive, Suite C-202
Abilene, Texas 79605-1464
325-695-4323
Monday through Friday, 8 a.m. to 5 p.m.

Amarillo

Park West Office Centre
Building A
7120 W. Interstate 40, Suite 220
Amarillo, Texas 79106-2519
806-358-0148
Monday through Friday, 8 a.m. to 5 p.m.

Arlington

2108 E. Randol Mill Road, Suite 100
Arlington, Texas 76011-8228
817-459-1155
Monday through Friday, 8 a.m. to 5 p.m.

Austin

Central Services Building
1711 San Jacinto Blvd., Suite 180
Austin, Texas 78701-1416
512-463-4865
Monday through Friday, 8 a.m. to 5 p.m.

Beaumont

6440 Concord Road
Beaumont, Texas 77708-4315
409-899-4650
Monday through Friday, 8 a.m. to 5 p.m.

Brownsville

1900 N. Expressway, Suite C-1
Brownsville, Texas 78521-1563
956-542-8426
Monday through Friday, 8 a.m. to 5 p.m.

Corpus Christi

400 Mann St., Suite 600
Corpus Christi, Texas 78401-2048
361-882-1234
Monday through Friday, 8 a.m. to 5 p.m.

Dallas

Dallas Northeast
9221 LBJ Freeway, Suite 100
Dallas, Texas 75243-3429
972-792-5800
Monday through Friday, 8 a.m. to 5 p.m.

Dallas Southwest
400 South Zang Blvd., Suite 900
Dallas, Texas 75208-6644
214-944-2200
Monday through Friday, 8 a.m. to 5 p.m.

Denton

400 S. Carroll Blvd., Suite 1000
Denton, Texas 76201-5929
940-891-4790

Mailing Address:
P.O. Box 1250
Denton, Texas 76202
Monday only, 8 a.m. to 6 p.m.

This field office is open for extended hours, 8 a.m. to 6 p.m., on Mondays. The office is closed to the public for taxpayer assistance, Tuesdays through Fridays. For taxpayer assistance any day of the week, our office offers many services via the Web and telephone. If you need to visit a field office near Denton, Tuesday through Friday, the following field offices are nearby and able to assist you, from 8 a.m. to 5 p.m.:

  • Dallas Northeast Field Office
  • Dallas Southwest Field Office
  • Arlington Field Office

El Paso

401 E. Franklin Ave., Suite 160
El Paso, Texas 79901-1209
915-533-0506
Monday through Friday, 8 a.m. to 5 p.m.

Houston

Houston Northwest
1919 North Loop West, Suite 510
Houston, Texas 77008-1354
713-426-8200
Monday through Friday, 8 a.m. to 5 p.m.

Houston Southwest
7011 Harwin Drive, Suite 186
Houston, Texas 77036-2151
713-783-1665
Monday through Friday, 8 a.m. to 5 p.m.

Laredo

1202 E. Del Mar Blvd., Suite 1
Laredo, Texas 78041-2400
956-722-2859
Monday through Friday, 8 a.m. to 5 p.m.

Longview

414 East Loop 281, Suite 9
Longview, Texas 75605-7931
903-534-0333
Monday only, 8 a.m. to 5 p.m

Mailing Address:
3800 Paluxy Drive, Suite 300
Tyler, Texas 75703-1661

This office is open for taxpayer service on Mondays only from 8 a.m. to 5 p.; closed from 1 p.m. to 2 p.m. for lunch. The office is closed Tuesdays through Fridays. For taxpayer assistance any day of the week, our office offers many services via the Web and telephone. If you need to visit a field office near Longview, Tuesday through Friday, please visit or contact the Tyler office, from 8 a.m. to 5 p.m

  • Tyler Field Office

Lubbock

6202 Iola Ave., Suite 900-B
Lubbock, Texas 79424-2733
806-783-0316
Monday through Friday, 8 a.m. to 5 p.m.

Lufkin

306 Harmony Hill Drive, Suite A
Lufkin, Texas 75901-5759
936-634-2621
Monday only, 8 a.m. to 6 p.m.

Mailing Address:
P.O. Box 151638
Lufkin, Texas 75915

This field office is open for extended hours, 8 a.m. to 6 p.m., on Mondays. The office is closed to the public for taxpayer assistance, Tuesdays through Fridays. For taxpayer assistance any day of the week, our office offers many services via the Web and telephone. If you need to visit a field office near Lufkin, Tuesday through Friday, the following field offices are nearby and able to assist you, from 8 a.m. to 5 p.m.:

  • Houston Northwest Field Office
  • Tyler Field Office
  • Beaumont Field Office
  • Waco Field Office

McAllen

200 South 10th St., Suite 301
McAllen, Texas 78501-4800
956-687-9227
Monday - Friday, 8 a.m. to 5 p.m.

Odessa

4682 E. University Blvd., Suite 200
Odessa, Texas 79762-8104
432-550-3027
Monday through Friday, 8 a.m. to 5 p.m.

San Angelo

3127 Executive Drive
San Angelo, Texas 76904-6801
325-942-8364
Monday only, 8 a.m. to 6 p.m.

Mailing Address:
P.O. Box 60615
San Angelo, Texas 76906

This field office is open for extended hours, 8 a.m. to 6 p.m., on Mondays. The office is closed to the public for taxpayer assistance Tuesdays through Fridays. For taxpayer assistance any day of the week, our office offers many services via the Web and telephone. If you need to visit a field office near San Angelo, Tuesday through Friday, the following field offices are nearby and able to assist you, from 8 a.m. to 5 p.m.:

  • Odessa Field Office
  • Abilene Field Office

San Antonio

San Antonio Northwest
9514 Console Drive, Suite 102
San Antonio, Texas 78229-2042
210-616-0067
Monday through Friday, 8 a.m. to 5 p.m.

San Antonio Southwest
1121 Southwest Military Drive, Suite 103
San Antonio, Texas 78221-1672
210-924-6434
Monday through Friday, 8 a.m. to 5 p.m.

This office will be permanently closing at 5 p.m. on Friday, May 29, 2015. Please visit us at our San Antonio Northwest location starting June 1, 2015, at the address above.


Sherman

One Grand Centre Building
1800 Teague Drive, Suite 110
Sherman, Texas 75090-2672
903-893-0692
Monday only, 8 a.m. to 6 p.m.

Mailing Address:
P.O. Box 2903
Sherman, Texas 75091

This field office is open for extended hours, 8 a.m. to 6 p.m., on Mondays. The office is closed to the public for taxpayer assistance Tuesdays through Fridays. For taxpayer assistance any day of the week, our office offers many services via the Web and telephone. If you need to visit a field office near Sherman, Tuesday through Friday, the following field offices are nearby and able to assist, you from 8 a.m. to 5 p.m.:

  • Dallas Northeast Field Office
  • Dallas Southwest Field Office
  • Arlington Field Office

Tyler

3800 Paluxy Drive, Suite 300
Tyler, Texas 75703-1661
903-534-0333
Monday through Friday, 8 a.m. to 5 p.m.

Victoria

2208 Leary Lane, Suite 200
Victoria, Texas 77901-2838
361-575-2874
Monday only, 8 a.m. to 6 p.m.

Mailing Address:
P.O. Box 3546
Victoria, Texas 77903

This field office is open for extended hours, 8 a.m. to 6 p.m., on Mondays. The office is closed to the public for taxpayer assistance Tuesdays through Fridays. For taxpayer assistance any day of the week, our office offers many services via the Web and telephone. If you need to visit a field office near Victoria, Tuesday through Friday, the following field offices are nearby and able to assist you, from 8 a.m. to 5 p.m.:

  • Corpus Christi Field Office
  • Houston Northwest Field Office
  • Houston Southwest Field Office
  • San Antonio Northwest Field Office
  • San Antonio Southwest Field Office
  • Austin Field Office Field Office

Waco

801 Austin Ave., Suite 810
Waco, Texas 76701-1937
254-752-3147
Monday through Friday, 8 a.m. to 5 p.m.

Wichita Falls

925 Lamar St., Suite 1900
Wichita Falls, Texas 76301-3414
940-761-4141
Monday only, 8 a.m. to 6 p.m.

This field office is open for extended hours, 8 a.m. to 6 p.m., on Mondays. The office is closed to the public for taxpayer assistance Tuesdays through Fridays. For taxpayer assistance any day of the week, our office offers many services via the Web and telephone. If you need to visit a field office near Wichita Falls, Tuesday through Friday, the following field offices are nearby and able to assist you, from 8 a.m. to 5 p.m.:

  • Arlington Field Office
  • Abilene Field Office
  • Dallas Northeast Field Office
  • Dallas Southwest Field Office

Taxpayer Services and Collections Field Office Map

View Field Office Location Map in a full screen map

Required Plug-ins