Holiday Hours
Quick Start for:
State Purchasing

Charge Card Program Contact Info

TPASS Procurement and Travel Card Contact

Melissa Hernandez, CTCM
512-463-3254
melissa.hernandez@cpa.state.tx.us

Citibank State of Texas Client Account Management Team

Support for Program Administrators – Meet the Citi Team (PDF)

Patricia (Trish) Stoker
patricia.a.stoker@citi.com
512-320-5324

David Cox
david.w.cox@citi.com
512-320-5339

Additional Support

Customer Service (Card Holder Support) 24 hours a day - 7 days a week
Phone: (800) 248-4553

Fraud Early Warning (FEW) 8am – Midnight EST 7 days/week, Holidays 8am -5pm EST
Phone: (800) 945-3114

On-line/ Web-based Tool Helpdesk 24 hours a day – 7 days a week
Phone: (800) 248-4553 option 1 or www.citimanager.com

 

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