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Contract Terms and Instructions

962-A3-COURIER/DELIVERY SERVICE - EL PASO AREA ONLY

Start Date: 05/2004

End Date: 11/2012


Section 1:

1.1   DESCRIPTION OF CONTRACT:  962-A3  Courier/delivery service for expedited
      pickup and delivery of packages within designated areas for the El Paso
      area.

1.2   TYPE:  Automated Firm Price with the exception of CPI-W allowed increases
      (see 1.13 Price Changes).

1.3   TERM OF CONTRACT:  March 1, 2004 through August 31, 2012
      EXTENSION PERIOD: September 1, 2012 through November 30, 2012
 
      
1.4   DELIVERY:  As specified.

1.5   MINIMUM ORDER:  None.

1.6   SPOT PURCHASE OPTION:  None.

1.7   ZONE:  This is a special service contract that covers the areas identified
      in the zone map (or see paragraph 3.4).

1.8   SHIPPING INFORMATION:  Not applicable.

1.9   WARRANTY:  Not applicable.

1.10  CASH DISCOUNT:  Applicable cash discounts are identified in line item
      descriptions.

1.11  EDUCATIONAL DISCOUNT:  Applicable educational discounts are identified in
      line item descriptions.

1.12  QUANTITY OR LARGE ORDER DISCOUNT:  Vendors are encouraged to offer discounts
      for one-time delivery or large single orders of items.

1.13  PRICE CHANGES:  Price decreases may be accepted at any time.

1.14  FUNDING OUT:  Any blanket purchase order (an order calling for multiple
      deliveries over a specified period of time) is contingent upon the
      continued availability of appropriations.

1.15  POINT OF CONTACT:  Vendor contacts are listed at the end of the contract.

1.16  RECYCLED PRODUCTS:  Efforts have been made to identify any product meeting
      the criteria definitions of recycled.  If you have any questions regarding
      recycled products, please contact the Recycling Coordinator at (512)
      463-3034.

1.17  HUB VENDORS:  HUB vendors are identified in the Contract Vendor List as
      "HUB".

1.18  INTERPRETATION:  Questions concerning terms and conditions and technical
      specifications should be directed to:

      Melissa McIlroy, CTPM, CTCM
      Texas Procurement and Support Services
      Phone: (512) 463-3174
      E-mail:melissa.mcilroy@cpa.state.tx.us

1.19  PURCHASE ORDERS:  Only contract purchase orders issued by the Texas
      Comptroller of Public Accounts (CPA) or orders issued through a CPA
      contract are eligible for contract pricing.

1.20  COMMODITY CODE CONVERSION:  In order to facilitate with the CPAs conversion
      to the NIGP commodity codes, the commodity code numbers for items on this
      contract may change at some point during the term of the contract.  The
      specification, price, and other terms of the contract will remain the same.

Section 2: - Specific Contract Instructions

2.1   INTRODUCTION:  This contract is to provide courier/delivery service for
      the El Paso area as identified in the map and zone information.  Service
      shall be available to outlying areas based on additional service fees.
      The service can be initiated from any qualified ordering entity by
      telephone request.  Possible packages could range from standard letter
      type, flats or boxes.  Boxes will be limited to 100 pounds.  One vendor
      has been awarded this contract.

      Regular service hours will be 7:30 a.m. to 5:30 p.m., five days a week
      excluding official state holidays.  Either vendor may be utilized by the
      service requester.  If vendor is unable to provide the service
      required, the user may utilize any service that can fulfill the
      requirement.  Holiday, after hours and weekend service may be available
      with allowable service charges.

2.2   COURIER/DELIVERY SERVICE REQUIREMENTS:  The contract carriers must provide
      all of the following pickup and delivery services for the scheduled
      delivery commitments indicated:


      A.  Hotshot - Defined as non-stop within reasonable travel time.  This
          service is only available as feasible.  The vendor will indicate if
          service request is feasible.
      B.  1 Hour - Defined as delivery within one hour after request.
      C.  2 Hour - Defined as delivery within two hours after request.
      D.  4 Hour - Defined as delivery within four hours after request.
      E.  Same Day - Available by 10:00 a.m.; delivered by 5:00 p.m.
      F.  Regularly Scheduled Hot Shot - Defined as regularly scheduled non-stop
          with reasonable travel time.  This service is only available as
          feasible.  The vendor will indicate if service request is feasible.
      G.  Regularly Scheduled 1 Hour - Defined as regularly scheduled delivery
          within one hour after request.
      H.  Regularly Scheduled 2 Hour - Defined as regularly scheduled delivery
          within two hour after request.
      I.  Regularly Scheduled 4 Hour - Defined as regularly scheduled delivery
          within four hours after request.
      J.  Regularly Scheduled Same Day - Regularly scheduled delivery available
          by 10:00 a.m.; delivered by 5:00 p.m.

      The service level time clock begins when the requester initiates the call
      for pickup.  Failure to provide the service within the required timeline
      will result in the delivery being performed at no charge to the qualified
      ordering entity.  Any delivery not made within 10% of scheduled delivery
      time will be considered delinquent.  If package is not ready at time of
      pickup, scheduled delivery begins when package is available for pickup.
      Further, continued delinquent pickup and delivery complaints can result in
      the termination of the contract for the respective vendor.

      This contract, in general, does not cover second day service.  The level
      of service requested must fall within the time available.  It is known
      that there will be exceptions to this such as undeliverables which must be
      delivered by 10:00 a.m. the next business day.  Entities will still be
      responsible for payment of undeliverables if the reason for such is not
      the fault of the vendor.
      The State acknowledges the courier/delivery commitment does not apply when
      the delay is due to causes beyond the vendor's control including, but not
      limited to, the following:  the availability during normal business hours
      or refusal of a person to accept delivery; wrong addresses; acts of God;
      riot; strikes or other labor disputes; civil commotions; natural events
      such as extreme weather phenomena or natural disasters.  If weather or
      hazardous conditions become an issue, both requester and vendor shall make
      concurrence about shipment.

      Regarding addressing of mail, the sender must use the addressee's physical
      address and not the post office box.  The physical address should appear
      in the second to last line of the address, above the city, state and zip
      code.

      Letter mail pieces undelivered under this contract shall contain mail
      material deemed "Extremely Urgent" by the qualified ordering entity,
      pursuant to 39 CFR Part 320.6(d) which reads as follows:

      (Excerpt from 39 CFR Part 320.6) -
      "(d) The sender must prominently mark the outside covers or containers of
      letters carried under this suspension with the words 'Extremely Urgent' or
      'Private Carriage Authorized by Postal Regulations (39 CFR 320.6)' or with
      a similar legend identifying the letters as carried pursuant to this
      suspension.  In addition, each outside container or cover must show the
      name and address of the carrier, and the name and address of the
      addressee.

      Carrier records must be sufficient to show that the delivery of the
      letters was completed within the applicable time limitations, if carried
      under the authority of paragraph (B) of this section, and must be made
      available for inspection at the request of the postal service.  The
      required records may be either in the form of notations on the containers
      or covers of any letters asserted to be carried under this suspension, or
      in the form of records kept by employees of the actual times they pick up
      and deliver such materials."

      39 CFR Part 320.6(b)(1) says, "Letters dispatched within 50 miles of the
      intended destination by noon must be delivered within six hours or by the
      close of business day and those dispatched after noon must be received by
      10:00 AM of the next business day."

      The awarded vendor is not to depart a user entity with a package unless it
      is properly marked.  Vendor may accomplish this by means of stamp, label,
      etc.

2.3   APPLICABLE LAWS:  Contract carriers shall be required throughout the term
      of this contract to comply with all applicable federal, state or local
      laws pertinent to such carrier and the subject matter of this contract,
      whether statutory or regulatory.

      Qualified ordering entities utilizing this contract shall ensure that mail
      pieces comply with applicable requirements for the purposes of such laws,
      rules and regulations.
      Letter mail pieces delivered under this contract shall contain mail
      material deemed "extremely urgent" by the qualified ordering entity.

2.4   USE OF CONTRACT:  Qualified ordering entities (with exception of
      Cooperative Purchasing Participants) will be expected to utilize this
      contract exclusively for courier/delivery service except when available
      services do not meet their requirements.

2.5   VOLUME REQUIREMENTS/PICKUP SERVICE:  The carrier shall not place any
      minimum piece requirements on any qualified ordering entity participating
      in this contract which would serve to exclude or be grounds for charging
      fees higher than those quoted under this contract.

      If daily service is required, the user may coordinate daily pickups with
      the vendor.  This service shall be provided at no charge to the user.
      Vendor shall verify that description and quantities picked up correspond
      with invoice/packing slip.  Vendor shall verify purchase order number is
      on invoice/packing slip and sign.  Vendor must provide preprinted bills of
      lading to each pickup site.

      Vendor may assess a waiting fee if any user detains them for more than 10
      minutes.

2.6   DESIGNATED SERVICE AREA:  The designated delivery service areas are
      defined by the zone map (or see paragraph 3.4).  The zones indicate
      destinations.

2.7   TRACKING:  The vendor must be able to provide tracking capabilities on all
      packages.  In case of lost package or if the vendor was unable to deliver,
      the user must be contacted within 10 minutes of the scheduled delivery
      time (within the 10% guideline on delivery).

2.8   TRANSIT CONTAINERS:  The vendor will not be responsible for any delivery
      supplies such as envelopes, boxes, etc., this will rest solely as a
      responsibility of the user.  However, on bulk deliveries, transportation
      from the designated pickup spot will rest with the vendor.  The user shall
      also be responsible for package identification on each package.  This is
      above and beyond the delivery ticket.

2.9   DECLARED VALUE:  Vendor shall provide declared value liability coverage
      for any package at no additional cost to user entities at the value
      declared of $50.00.  Entities requiring higher declared value liability
      coverage may procure coverage outside of this contract from an insurance
      carrier or use another carrier as necessary.

2.10  LOST/DAMAGED GOODS:  The vendor will be responsible for the minimum
      declared value of each damaged or lost package payable to the using
      entity.

Section 3:  Contract Specific

3.1   BILLING/PAYMENT:  All charges shall be billed to the specific using entity
      billing address as specified by the user.  Users will be billed directly
      by vendor under the blanket purchase order number issued by the user.
      Billing will be required at a minimum monthly but may be done bi-monthly.
      The vendor shall establish a unique billing account and may invoice users
      at intervals of their choosing (at minimum monthly) with adequate detail
      to identify:  Date, mail piece, tracking number, entity billing number,
      destination and cost.

3.2   PAYMENT:  Payment of outstanding invoices shall be made at least monthly
      and in accordance with Government Code, Title 10, Subtitle F, Chapter
      2251, 1 TAC 114.7.

3.3   BILLING CORRECTIONS:  The State shall return any bills for correction of
      billing errors without prejudice.  Under no circumstances should a billing
      discrepancy not be resolved within 15 days.

3.4   CHARGES:  Zones have been identified by zip code.  All charges will be
      based on furthest point, pickup or delivery.

      For Example:  Zone A to Zone C=C Charge
                    Zone C to Zone A=C Charge

      Special Service charges are in addition to weight and zone charges.

      Zone A Zip Codes:  79901, 79902, 79903, 79905, 79906, 79930
      Zone B Zip Codes:  79907, 79915, 79925, 79936.
      Zone C Zip Codes:  79904, 79908, 79924, 79934
      Zone D Zip Codes:  79922, 79932, 79928 (see Attachment A)

3.5   ACCOUNT SET-UP:  The using entity is responsible for contacting the
      vendor to set-up accounts.

3.6   SPECIAL ORDERING INSTRUCTIONS:  Qualified ordering entities must establish
      a blanket order against the contract by submitting a contract purchase
      requisition indicating the commodity code representing the closest
      monetary value of expected courier/delivery expenditures.  Purchase orders
      will automatically include the following language:  "This is an automated
      contract blanket order for courier/delivery services effective date of
      order through January 31, 2004 (quantities to be called as needed).  Any
      outstanding balances will be canceled if not ordered by the end of the
      contract period."  SPECIAL NOTICE:  BLANKET ORDERS ON THIS CONTRACT CAN BE
      ELECTRONICALLY ENTERED.

      EXAMPLE:  If you have estimated your previous year expenditures to be
      $1,000, then a contract requisition should be submitted, establishing a
      blanket order.  Orders can be placed against this blanket order up to the
      maximum of  $1,000.  Care should be given in tracking usage so as not to
      exceed the amount.  If a user gets close to the "not to exceed" amount,
      they will need to issue another contract purchase requisition to cover
      estimated additional usage.  NOTE:  Do not use a purchase order change to
      renew or extend an expiring purchase order.


VENDOR  -  FLEX EXPRESS

COURIER/DELIVERY SERVICE - ZONE A
HOTSHOT NON-STOP                                		$33.50/EA
1 HOUR SERVICE                   				$27.50/EA
2 HOUR SERVICE                                 	 		$25.00/EA
4 HOUR SERVICE                                 	 		$17.50/EA
SAME DAY                                       	 		$13.50/EA
REGULARLY SCHEDULED HOTSHOT NON-STOP           	 		$27.50/EA
REGULARLY SCHEDULED 1 HOUR SERVICE             	 		$27.50/EA
REGULARLY SCHEDULED 2 HOUR SERVICE             	        	$23.50/EA
REGULARLY SCHEDULED 4 HOUR SERVICE             	        	$13.50/EA
REGULARLY SCHEDULED SAME DAY                   	        	$13.50/EA

COURIER/DELIVERY SERVICE - ZONE B
HOTSHOT NON-STOP                               	 		$30.00/EA
1 HOUR SERVICE                                 	        	$27.50/EA
2 HOUR SERVICE                                 	 		$23.50/EA
4 HOUR SERVICE                                 	 		$17.50/EA
SAME DAY                                       	 		$13.50/EA
REGULARLY SCHEDULED HOTSHOT NON-STOP           	 		$26.50/EA
REGULARLY SCHEDULED 1 HOUR SERVICE             	 		$24.00/EA
REGULARLY SCHEDULED 2 HOUR SERVICE             	 		$21.00/EA
REGULARLY SCHEDULED 4 HOUR SERVICE             	        	$12.00/EA
REGULARLY SCHEDULED SAME DAY                   	        	$12.00/EA

COURIER/DELIVERY SERVICE - ZONE C
HOTSHOT NON-STOP                               	 		$35.00/EA
1 HOUR SERVICE                                 	 		$30.00/EA
2 HOUR SERVICE                                 	 		$27.50/EA
4 HOUR SERVICE                                 	 		$16.50/EA
SAME DAY                                       	 		$13.50/EA
REGULARLY SCHEDULED HOTSHOT NON-STOP           	 		$26.00/EA
REGULARLY SCHEDULED 1 HOUR SERVICE             	 		$26.00/EA
REGULARLY SCHEDULED 2 HOUR SERVICE             			$23.50/EA
REGULARLY SCHEDULED 4 HOUR SERVICE             	 		$13.50/EA
REGULARLY SCHEDULED SAME DAY                   	 		$13.50/EA

COURIER/DELIVERY SERVICE - ZONE D
HOTSHOT NON-STOP                               	 		$36.50/EA
1 HOUR SERVICE                                 	 		$33.50/EA
2 HOUR SERVICE                                 	 		$31.00/EA
4 HOUR SERVICE                                 	 		$28.50/EA
SAME DAY                                       	 		$18.50/EA
REGULARLY SCHEDULED HOTSHOT NON-STOP           	 		$36.00/EA
REGULARLY SCHEDULED 1 HOUR SERVICE             	 		$33.50/EA
REGULARLY SCHEDULED 2 HOUR SERVICE             	 		$31.00/EA
REGULARLY SCHEDULED 4 HOUR SERVICE             	 		$28.50/EA
REGULARLY SCHEDULED SAME DAY                   	 		$16.00/EA

COURIER/DELIVERY OVER 100 LBS. - ZONE A
PER POUND CHARGE                               	 		$ 0.10

COURIER/DELIVERY OVER 100 LBS. - ZONE B
PER POUND CHARGE                               	 		$ 0.10

COURIER/DELIVERY OVER 100 LBS. - ZONE C
PER POUND CHARGE                               	 		$ 0.10

COURIER/DELIVERY OVER 100 LBS. - ZONE D
PER POUND CHARGE                               	 		$ 0.10

COURIER/DELIVERY OVER 1000 LBS. - ZONE A
PER POUND CHARGE				 		$ 0.17

COURIER/DELIVERY OVER 1000 LBS. - ZONE B
PER POUND CHARGE                               	 		$ 0.17

COURIER/DELIVERY OVER 1000 LBS. - ZONE C
PER POUND CHARGE                               	 		$ 0.17

COURIER/DELIVERY OVER 1000 LBS. - ZONE D
PER POUND CHARGE                               	 		$ 0.17

SPECIAL SERVICES - ZONE A

BOBTAIL/LIFT GATE    				 		$20.00/HR
VAN CHARGE                                          		   N/C
WAITING TIME                                   	    		$25.00/HR
AFTER HOURS                                                  	$20.00/EA
HOLIDAY                                                      	$30.00/EA
BUS SERVICE                                                   	$15.00/EA
ATTEMPTED PICKUP                                             	$17.50/EA
WRONG ADDRESS                                        		$17.50/EA

SPECIAL SERVICES - ZONE B

BOBTAIL/LIFT GATE      				 		$20.00/HR
VAN CHARGE                                          		   N/C
WAITING TIME                                        		$25.00/HR
AFTER HOURS                                                  	$20.00/EA
HOLIDAY                                                     	$30.00/EA
BUS SERVICE                                                 	$15.00/EA
ATTEMPTED PICKUP                                            	$17.50/EA
WRONG ADDRESS                                               	$17.50/EA

SPECIAL SERVICES - ZONE C


BOBTAIL/LIFT GATE      				 		$20.00/HR
VAN CHARGE                                          		   N/C
WAITING TIME                                        		$25.00/HR
AFTER HOURS                                                  	$20.00/EA
HOLIDAY                                                      	$30.00/EA
BUS SERVICE                                                  	$15.00/EA
ATTEMPTED PICKUP                                             	$17.50/EA
WRONG ADDRESS                                                	$17.50/EA

SPECIAL SERVICES - ZONE D


BOBTAIL/LIFT GATE      				 		$20.00/HR
VAN CHARGE                                          		   N/C
WAITING TIME                                        		$25.00/HR
AFTER HOURS                                                 	$20.00/EA
HOLIDAY                                                     	$30.00/EA
BUS SERVICE                                                  	$15.00/EA
ATTEMPTED PICKUP                                             	$17.50/EA
WRONG ADDRESS                                                	$17.50/EA

DECLARED VALUE

$50.00 base @ no charge	                        $.50 IN $50 INCREMENTS

ZONE "D"
PER MILE CHARGE                                 	      	$ 1.50/MILE

87359     1-75-288-0636-1
          FLEX EXPRESS INC
          SUITE 904
          100 N CENTRAL EXPRESSWAY
          RICHARDSON  TX  75080
          MANDO LUNA
          Phone:  915-774-9775
          Fax:    915-774-0634



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