For Immediate Release
February 15, 2008
Comptroller Susan Combs Presents A More Transparent Window on State Government
(AUSTIN) —Texas Comptroller Susan Combs’ Window on State Government Web site has a fresh new look with streamlined navigation and organization to help users quickly locate the information they need.
“Window on State Government is a comprehensive source of information about taxes, state spending and the Texas economy. We continuously expand and update our menu of online services to help taxpayers do business with our agency quickly and conveniently,” Combs said.
After analyzing traffic on Window on State Government, gathering user feedback and studying the best trends in Web page design, the Comptroller’s Web and graphic design teams redesigned and re-organized the site to make it more action-oriented, cleaner and easier to navigate.
The Window on State Government home page asks users what they want to do – pay taxes, find a tax form, search for unclaimed property or locate other information – and a quick click takes the user to the right location. “Most Popular” links on the home page and in high-traffic sections of the Web site help shorten search time.
A new “Quick Start” option leads citizens, businesses and government users to the information and services they are most likely to need. The Quick Start for Citizens page, for example, links users to information about unclaimed property, college savings, sales and property taxes. The Quick Start for Business page highlights information for new businesses, tax laws, tax forms and selling goods and services to the state. The Quick Start for Government page features fiscal management information for state agencies that report to the Comptroller’s office, as well as information for local governments about state taxes and economic development options.
“The Comptroller’s office serves distinct groups of customers with very different needs,” Combs said. “Why ask people to navigate through our entire Web site, when we can direct them immediately to the information they need?”
Window on State Government, located at www.window.state.tx.us, averages about 15 million total hits a month. The most popular information includes unclaimed property, Texas tax details and forms, state purchasing information and tools to allow taxpayers to file and pay taxes online. Major recent additions to the site include “Where the Money Goes,” which provides in-depth information about how the state spends taxpayer dollars; “Texas EDGE,” which offers businesses and local governments information they need to make site selection and economic development decisions; and in-depth information about the revised Texas franchise tax.