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Report of the e-Texas Commission

Transmittal Letter to Comptroller Rylander

Design Principles
Chapter 1 New Government for a New Economy
Chapter 2 At Your Service: “Customer-Facing” Government
Chapter 3 Personalized Attention: Customized Government
Chapter 4 Ties That Bind: Networked Government
Chapter 5 Achieving High Performance: Results-Based Government
Chapter 6 From Theory to Action

Applications
Chapter 7 The Educated Citizen in the Knowledge Economy
Chapter 8 Texas at Work: Developing an Information Age Workforce
Chapter 9 Healthy Children, Healthy Futures
Chapter 10 Moving Goods and People in a New Texas
Chapter 11 Protecting the Environment while Encouraging Economic Growth
Chapter 12 A Safer Texas
Chapter 13 Online and Just-in-Time: 21st Century Asset Management

Appendix

Acknowledgements

Bibliography