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Contents

Foreword from the Comptroller

Introduction


Volume 1: Cross-Cutting Issues

1. e-Government
EG-1 Create a Program Management Office Within the Department of Information Resources
EG-2 Standardize Ballots and Expand Electronic Voting Options
EG-3 Provide Online Services to New Businesses
EG-4 Move Certain Occupational and Professional Licensing Processes Online
EG-5 Create a Clearinghouse for Information and Technical Assistance on Electronic Reporting
EG-6 Establish an Electronic Grants System
EG-7 Modify Electronic Tax Filing Requirements
EG-8 Improve the Strategic Planning for Information Technology Projects
EG-9 Improve Privacy Protection for Texas Citizens
EG-10 Build the Infrastructure Needed to Allow Multiple Levels of Government to Provide Services via a Single Internet Portal
EG-11 Address the Digital Divide in Rural Texas
EG-12 Prevent Disclosure of Credit Card Numbers Under the Texas Public Information Act
EG-13 Authorize State Agencies to Provide Public Information via the Internet
EG-14 Provide Centralized Public Information Concerning Special Districts
EG-15 Develop a Uniform Chart of Accounts for Counties

2. Competitive Government
CG-1 Stimulate Competition in State and Local Government
CG-2 Privatize the Texas Workers' Compensation Insurance Fund
CG-3 Use "Seat Management" to Acquire Personal Computer Services
CG-4 Develop an Internet-based Electronic Procurement "Tex-Mall"
CG-5 Use "Reverse Auctions" to Reduce Procurement Costs
CG-6 Update Texas law to Facilitate Electronic Contracts
CG-7 Expand the Use of Performance Contracting
CG-8 Use Innovative Practices in the Bid Solicitation Process
CG-9 Create a Statewide Contract Management Policy
CG-10 Implementing "Yellow Pages Test" for Texas Government
CG-11 Subject Outgoing Mail Services to Competition
CG-12 Improve Specification Writing for Major Repair and Maintenance Contracts

3. Government Performance
GP-1 Improve Accountability in State Government
GP-2 Use the "Balanced Scorecard" Concept to Optimize Texas State Government Performance
GP-3 Assist Small Agencies by Consolidating Specific Administrative Functions
GP-4 Ease Reporting Requirements for Cities and Counties

4. Human Resource Management
HRM-1 Develop a Statewide Planning Process to Address State Workforce Challenges
HRM-2 Improve State Agencies' Employee Recruitment and Hiring Procedures
HRM-3 Link State Employee Performance and Compensation to Agency Performance
HRM-4 Enhance State Employee Suggestion Systems
HRM-5 Encourage Telework Among State Government
HRM-6 Ensure the Availability of State Information Technology Staff by Continuing the Texas State IT Academy
HRM-7 Large State Agencies Should Offer Employees Online Orientation Training
HRM-8 Standardized Data Collection for State Employee Exit interviews
HRM-9 Allow State Agencies to Grant Compensatory Leave for Work Performed from Home

5. Asset and Financial Management
AFM-1 Develop a Statewide Debt Policy
AFM-2 Maximize the Recovery of Retiree Insurance Costs from Federal Programs
AFM-3 Require all Benefit Payments to be Made Directly by State Agencies; Bill Agencies for Statewide Allocated Costs
AFM-4 Transfer Accumulated Interest in Suspense Funds to General Revenue
AFM-5 Modernize Tax Administration Technology and Strategies
AFM-6 Conduct Activity-Based Costing and Management Projects to Improve Government Efficiency
AFM-7 Apply Innovative Asset Management Practices to State-Owned Land and Buildings
AFM-8 Account Separately for the Major Structural Components of State Buildings
AFM-9 The General Services Commission Should Partner with Private Real Estate Firms
AFM-10 Reduce the State's Use of Leased Warehouse Space
AFM-11 Improve the State's Surplus Property Policies and Procedures
AFM-12 Improve Personal Property Management at State Agencies
 
 

Volume 2: Functional Areas

6. Education
ED-1 Attract High-Quality Teachers to the Classroom with Pay for Performance
ED-2 Improve the Formula Used to Distribute Permanent School Fund Revenue
ED-3 Strengthen the State's System of Charter Schools
ED-4 Examine Giving Public Universities Greater Flexibility and Increasing Accountability
ED-5 Reconstitute School Staffs and Revoke Administrators' Certificates in Chronically Low-Performing Schools
ED-6 Provide the State Core Curriculum through Internet and Distance Education
ED-7 Pursue Alternatives to Traditional School Facility Construction
ED-8 Encourage the Establishment of Worksite Schools
ED-9 Improve Accountability for Educational Spending
ED-10 Review the Role of Regional Education Service Centers in Public Education
ED-11 Ensure the Quality of Community College Dual-Credit Offerings
ED-12 Create a College Savings Plan
ED-13 Provide Guidelines for After-School and Summer Programs Intended to Help Students at Risk of Academic Failure
ED-14 Encourage Increased Flexibility, Innovation, and Accountability in Gifted Education
ED-15 Make Pre-Kindergarten Programs Accessible to More Texas Children

7. Workforce
WF-1 Merge Smart Jobs With the Skills Development Fund
WF-2 Reduce Unemployment Insurance Fraud
WF-3 Rate Official Notices to Local Workforce Development Boards
WF-4 Require Employability Assessments for Public Assistance Recipients
WF-5 Improve the Texas Workforce System
WF-6 Consolidate Responsibility for Adult Basic Education
WF-7 Improve Adult Education Accountability
WF-8 Catalog and Track Adult Education and Literacy Resources

8. Health and Human Services
HHS-1 Help More Uninsured Texans Obtain Medical Insurance or Medical Care
HHS-2 Encourage Federal Tax Credit for Individuals Buying Private Health Insurance
HHS-3 Encourage the Federal Government to Expand the Use of Medical Savings Accounts
HHS-4 Encourage the Federal Government to Expand "Safety Net" Programs in Texas
HHS-5 Reduce the Impact of Mandates on Health Insurance Costs
HHS-6 Increase Availability of Insurance to Small Business and Individuals
HHS-7 Create Fully-Insured Association Health Plans for Small Businesses
HHS-8 Improve the Medicaid Eligibility Determination Process
HHS-9 Improve Texas' Immunization Programs for Children
HHS-10 Expand the Use of Telemedicine to Help Disabled Children
HHS-11 Improve Asthma Treatment Programs
HHS-12 Fund Expanded Medical Services for Children with Serious Medical Problems
HHS-13 Reduce the Cost of Drugs for Medicare Recipients
HHS-14 Improve Drug Purchasing by the Texas Department of Criminal Justice
HHS-15 Improve Texas' Medicaid Vendor Drug Program
HHS-16 Improve the Quality of Care and Reduce Costs of Complex Medicaid Cases
HHS-17 Authorize the Use of Automated Drug Dispensing Systems
HHS-18 Change Medicaid Budgeting to Increase Accountability
HHS-19 Extend the Use of Medical Provider Networks to the State Employers Workers' Compensation Program
HHS-20 Use the Opportunities Provided by Federal Welfare Reform to End Dependence on Government Benefits
HHS-21 Expand the Use of an Effective Long-Term Care Program
HHS-22 Create an Internet Portal to Provide Information on Texas Health and Human Services

9. Transportation
T-1 Use Innovative Financing Techniques
T-2 Use the Texas Turnpike Authority to Obtain Greater Funding for TxDOT Projects and Operations
T-3 Expand the Reach of the State Infrastructure Bank
T-4 Modify Risk Transfer Approaches
T-5 Use Alternative Bidding Methods to Speed Construction Projects
T-6 Reallocate Staff to Improve Support of District Operations
T-7 Register Vehicles Online
T-8 Create County "One-stop" Shops for Vehicle Titling and Registration to Improve Customer Service
T-9 Expand the Automated Registration and Titling System to Include all Registration and Titling Transactions
T-10 Streamline Vehicle Fleet Registration
T-11 Allow TxDOT to Issue "e-liens" Instead of Paper Titles
T-12 Use Imaging to Store Vehicle Title Records
T-13 Eliminate the Issuance of Non-Negotiable Titles
T-14 Use "Best Practices" Standards to Maintain Equipment
T-15 Lease Rest Area Sites to the Private Sector

10. Environment and Natural Resources
ENR-1 Promote "Brownfield" Cleanup and Redevelopment
ENR-2 Create an Internet Portal for Environmental and Natural Resources Agencies
ENR-3 Provide Incentives for Linking Private Air Quality Monitoring Systems to State Systems
ENR-4 Promote the Use of Environmental Management Systems
ENR-5 Expand the Use of Supplemental Environmental Projects
ENR-6 Improve Measurement of Innovative Environmental Programs
ENR-7 Increase Coordination with the US Environmental Protection Agency and Related National Associations

11. Public Safety and Corrections
PSC-1 Expand the Prison Industry Enhancement Program
PSC-2 Expand a Statewide System of Drug Courts for Nonviolent Juvenile and Adult Offenders
PSC-3 Improve the Treatment Received by Mentally Ill Persons Held in Custody
PSC-4 Develop More Effective Methods of Dealing with Special Needs Inmates.
PSC-5 Improve Correctional Substance Abuse Treatment
PSC-6 Create an Interactive Driver Record Retrieval System
PSC-7 Increase Public Safety by Strengthening Texas' Drunk-Driving Laws
PSC-8 Ensure the Reliability of the Criminal Justice Information System
PSC-9 Revise Peace Officer Continuing Education Requirements
PSC-10 Improve the Effectivness of Probation Services
 
Bibliography
 
Fiscal Impact Table